We've been working around the clock and are happy to announce that outstanding in-stock orders will begin shipping tomorrow, with the goal of finishing by the end of this week.
For many of you, this means your orders are on there way! When your order is shipped, you should receive an automatic email with a tracking number to track your package.
If you have not received a tracking number for your in-stock item by next week, please contact us at firstname.lastname@example.org We are trying to be as pro-active as possible and will try to contact you ahead of time if there is an issue with your order.
We deeply apologize for the inconvenience this delay in fulfillment has caused. Our new team is already putting a new fulfillment process in place to prevent any such delays in the future.
Our #1 priority during this transition in management has been to fulfill all outstanding orders ASAP. We hope each step like this demonstrates how serious we are. We still have a long way to go. But we're committed to getting there as fast as we can and to make things right again.